Terms & Conditions

Terms & Conditions of Sale

1. Acceptance of Terms:
These Terms & Conditions of Sale (“Terms”) apply to all sales of products (“Products”) by Aroutech Materials (“Seller”) to the buyer (“Buyer”). Buyer’s placement of an order, acceptance of delivery, or payment for Products constitutes Buyer’s unconditional acceptance of these Terms. These Terms supersede any prior or contemporaneous agreements or understandings, whether oral or written, and prevail over any conflicting or additional terms in Buyer’s purchase order or other documents, unless expressly agreed to in writing by Seller.

2. Orders & Acceptance:
All orders are subject to acceptance by Seller. Seller reserves the right to accept or reject any order in whole or in part for any reason. No order is binding on Seller until confirmed in writing (including by email) by Seller. Orders for custom-cut, special-order, or non-stock Products (“Custom Products”) are non-cancellable and non-refundable once confirmed by Seller.

3. Prices & Payment:
Prices are as quoted by Seller and are exclusive of all taxes (including sales, use, VAT, excise), duties, tariffs, and shipping charges, all of which are Buyer’s responsibility. Payment terms are Prepayment, unless otherwise agreed in writing by Seller. Late payments shall accrue interest at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower. Seller may suspend deliveries or terminate orders if Buyer fails to make timely payment. All payments shall be made in USD, EUR, CHN.

4. Shipping & Delivery:
Shipping dates are estimates only and Seller is not liable for delays. Unless otherwise agreed, all default shipments are FOB Seller’s sea port (Incoterms 2020). Title and risk of loss or damage pass to Buyer upon delivery to the carrier. Buyer is responsible for all shipping and handling charges, and for filing any claims with carriers for loss or damage in transit. Seller may make partial shipments.

5. Inspection & Acceptance of Products:
Buyer shall inspect Products immediately upon receipt. Any claim for shortages, damages, or non-conformity with the order must be made in writing to Seller within seven (7) business days of receipt. Failure to make such a claim within this period constitutes irrevocable acceptance of the Products and a waiver of all such claims.

6. Limited Warranty:
Seller warrants Products to be free from defects in material and workmanship at the time of shipment for a period of thirty (30) days from the date of shipment. This warranty is void if Products are altered, misused, subjected to improper storage or handling, or improperly installed. Seller’s sole obligation and Buyer’s exclusive remedy under this warranty shall be, at Seller’s option, repair or replacement of the defective Product, or a credit for the purchase price of the defective Product. Buyer must notify Seller in writing of any alleged defect within the warranty period. SELLER MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Buyer assumes all risk and liability for results obtained by the use of any Products, whether used singly or in combination with other products.

7. Returns Policy:

  • All returns require a prior Return Merchandise Authorization (RMA) number issued by Seller.
  • Return requests must be made within fifteen (15) days of product receipt and are subject to the terms of the Limited Warranty.
  • Products must be returned in their original, unused, and unaltered condition, in original packaging if possible, within thirty (30) days of RMA issuance.
  • A minimum restocking fee of twenty percent (20%) of the Product price will apply to all authorized returns that are not due to a validated warranty claim.
  • Custom Products are non-returnable and non-refundable.
  • Buyer is responsible for all return shipping costs and risk of loss during transit, unless the return is due to Seller’s shipping error or a validated warranty claim for which Seller has agreed to cover return shipping.
  • Seller’s inspection and decision on returns and warranty claims are final.

    • 8. Limitation of Liability:
    IN NO EVENT SHALL SELLER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, OR LOSS OF USE) ARISING OUT OF OR IN CONNECTION WITH THE PRODUCTS OR THESE TERMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF SELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SELLER’S TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH THE PRODUCTS OR THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY BUYER TO SELLER FOR THE SPECIFIC PRODUCT(S) GIVING RISE TO THE CLAIM.

    9. Tolerances & Specifications:
    Products are subject to Seller’s standard manufacturing tolerances and specifications. Buyer is responsible for ensuring that such tolerances and specifications are acceptable for Buyer’s intended application. Any technical advice provided by Seller is given without charge and Seller assumes no obligation or liability for the advice given or results obtained, all such advice being given and accepted at Buyer’s risk.

    10. Force Majeure:
    Seller shall not be liable for any delay or failure in performance due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, epidemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

    11. Governing Law & Dispute Resolution:
    These Terms and all sales hereunder shall be governed by and construed in accordance with the laws of the People’s Republic of China, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or the Products shall be resolved exclusively in the state or federal courts located in Ningbo, China. Buyer consents to the personal jurisdiction of such courts.

    12. Severability:
    If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

    13. Entire Agreement & Amendments:
    These Terms constitute the entire agreement between Seller and Buyer with respect to the subject matter hereof and supersede all prior discussions, negotiations, and agreements. No amendment or modification of these Terms shall be binding unless in writing and signed by an authorized representative of Seller. Seller reserves the right to amend these Terms at any time; any such amendment will apply to orders placed after the date of amendment.

    14. Notices:
    All notices required or permitted hereunder shall be in writing and shall be deemed effectively given: (a) upon personal delivery, (b) when sent by confirmed facsimile or email, or (c) one (1) day after deposit with a nationally recognized overnight courier, specifying next-day delivery, with written verification of receipt.